Salon Cancellation Policy

Please read cancellation policy prior to booking


Once your appointment is booked:

  • 48 hours before your scheduled reservation you will receive a courtesy reminder via text/email (whichever you signed up for)

  • I do require 48 hours' notice if you need to cancel, reschedule or adjust services for your reservation

  • A credit card is required to hold all reservations and a 50% deposit down will be taken at time of booking for all first-time visits.
     

***Please know that by requesting an appointment with me you are agreeing to my cancellation policy. Cancellation fees will be charged to the card on file.

  • Cancellations or rescheduling an appointment made less than 48 hours and 12 hours before service in advance will result in a charge equal to 50% to 75% of the missed reserved service price.

  • Cancellation that happens within 12 hours or less of reserved service time is considered a no-show and failure to show up for your reservation will result in a 100% charge of the reserved service amount.

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PLEASE NOTE: Cancellations or Rescheduling can be made through the Vagaro booking system.

  • Rescheduling after 48hrs will require authorization by me.

  • Late arrivals: please note that if you are more than 15 minutes late for your service, I may not be able to accommodate the service or services booked. A cancellation due to late arrival equals to the same as cancelling in under 48 hours and will result in a fee of 50% to 75% of reserved service.

  • If you have booked a cut and color together and on the day of the appointment you changed your mind and cancel the color , you will be charged the late notice/No Show cancellation fee for the color service time.

  • Clients who NO SHOW one time will be required to pay in full on all future appointments before any future reservations are booked.

  • I appreciate your understanding and support of my small business.

Thank you.

Additional Info

About my cancellation policy
 

Please know that your appointment time is very important to me.
So important that my time has been set aside and reserved specifically for you with only you and your hair goals in mind. I understand that sometimes life just happens, and schedule adjustments are necessary. I hope you can understand that I am running a business here. A business created via my time, my heart and passion, through many years of extensive training and experience so that I could have a space to provide you the opportunity to have your hair goals and dreams come true. It takes revenue to run a business and at the end of the day your appointment time and my time = revenue.